Known Issues and Troubleshooting tips
Automatic flash installer detection does not work properly on
Firefox / Mac versions 188.8.131.52 through 184.108.40.206. Updating the browser
to 220.127.116.11 fixes the issue. Click here to update. We are investigating fixes on our end.
If you have attempted to uninstall flash plug-in in the past without running appropriate uninstaller, the plug-in may not operate properly. To fix this issue, run the uninstaller again to completely remove all components, and then click here to install flash again.
There has been sporadic incidents reported of Flash Player 9.0.115 dying mysteriously on its own. When this happens you will not see Flash elements instantiated across our site as well as any site on the internet with Flash content. To solve this problem, you have to click here to re-install Flash again. It is wise to also run the uninstaller per above to ensure the new build is clean. As far as we know this is an issue on Adobe’s end – the provider of the plug-in.
How to report install problems: click here
The page will detail specific Flash Player version you have in addition to a few other useful information. If you are having trouble seeing our content, please cut-and-paste the result from that tester page and let us know. Be sure to include the operating system and browser you are using.
Page layout are optimized for FireFox and Internet Explorers on PC / Safari and Firefox on Macs. There are a few issues here and there but should not be critical to enjoying Gameday content.
Our content operates best at broadband connection speed on computers that are, from general consumer specifications, not older than 3 years. However, we have tested on pretty old machines and they do load and chug along, albeit not optimally.